Legal Notice & Privacy

Privacy Policy

This Privacy Policy informs you about how Austrian CAX Services processes personal data on the website www.austriancaxservices.at. We comply with the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG), and, regarding cookies and similar technologies, the Telecommunications Act 2021 (TKG 2021).

1) Controller & Contact

Controller: Austrian CAX Services

Address: Mittlerer Markt 5, A-3361 Aschbach Markt, Austria

Email: leopold.rott@gmx.at

Data Protection Officer: Not appointed (not mandatory).

2) Hosting & Technical Provision of the Website

We host and operate our website through the service provider Wix.com Ltd. (Wix), Tel Aviv, Israel. The domain is registered with nic.at GmbH, Salzburg. Wix provides the technical platform, infrastructure, and optional additional services (e.g., appointment bookings).

Whenever the website is accessed, server log data is automatically processed (e.g., IP address, date/time, accessed pages/files, referrer URL, browser/device, HTTP status code). This processing serves to deliver the website and ensure stability and IT security.

• Legal basis: Legitimate interest (Art. 6 (1) (f) GDPR) in a secure and functional web presence.

• Recipients: Processor Wix.com Ltd.; technical service providers (e.g., hosting/support). Data processing agreements are in place.

• Storage duration: Log data is stored for a technically necessary period and then deleted or anonymized; longer retention may occur in individual cases to investigate security incidents.

3) Cookies & Similar Technologies

We use cookies and similar technologies (e.g., Local Storage). Technically necessary cookies are required for the operation of our website and are set without consent. For non-necessary cookies (e.g., statistics/marketing), we obtain your consent via the cookie banner. Consent can be withdrawn at any time via the cookie settings with effect for the future (Art. 6 (1) (a) GDPR in conjunction with § 165 (3) TKG 2021).

• Note: Details on categories, providers, purposes, and durations of the cookies used can be found in the overview linked in the cookie banner.

4) Contacting Us

When you contact us via email, we process your information to handle the inquiry and for any follow-up questions.

• Legal basis: Art. 6 (1) (b) GDPR (pre-contractual/contractual communication) or (f) GDPR (legitimate interest in processing inquiries).

• Storage duration: Until the inquiry is resolved; thereafter only to the extent that statutory retention obligations exist.

5) Appointment Bookings (Online)

You can request or book appointments via our website (e.g., via Wix Bookings). In doing so, we process the data you enter (e.g., name, contact information, preferred date, content of the inquiry) for the planning and execution of the service.

• Legal basis: Art. 6 (1) (b) GDPR (Contract/Initiation).

• Storage duration: Until the completion or termination of the service; further retention only if legally required (e.g., tax/fiscal retention periods).

6) Recipients of Personal Data & Data Processing

We transfer personal data to third parties only as far as necessary for the stated purposes. This includes, in particular, IT/hosting service providers (e.g., Wix) and, if required, supporting providers (e.g., email/communication services). We conclude contracts with processors in accordance with Art. 28 GDPR.

7) Data Transfer to Third Countries

Wix is a service provider based in Israel. Insofar as personal data is transferred to Wix in Israel in individual cases, this is based on the adequacy decision of the European Commission for Israel pursuant to Art. 45 GDPR. Furthermore, Wix may store data on globally distributed servers (including in the EU and the USA); the required protective mechanisms (e.g., Standard Contractual Clauses) are applied. For details, please refer to Wix's privacy policy.

8) General Storage Periods

Unless otherwise stated above, we delete or anonymize personal data as soon as it is no longer required for the respective purposes. Statutory retention obligations may apply as an exception.

9) Your Rights

Within the framework of legal requirements, you have the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to certain processing activities. Any consent given can be withdrawn at any time with effect for the future.

10) Right to Lodge a Complaint

If you believe that the processing of your data violates data protection law, you have the right to lodge a complaint with a supervisory authority. In Austria: Österreichische Datenschutzbehörde (Barichgasse 40–42, 1030 Vienna, Tel. +43 1 52 152-0, Email: dsb@dsb.gv.at).

11) Obligation to Provide Data

In the context of appointment bookings and inquiries, certain information is required so that we can process your request or provide the service. Without this information, processing is not possible.

12) Security of Processing

We take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk (Art. 32 GDPR), e.g., encryption (TLS/SSL), access restrictions, and backups.

13) Changes to this Privacy Policy

We adjust this Privacy Policy when our processing activities, the services used, or the legal situation change. Last updated: February 9, 2026.